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Work From Home Jobs Remote work is an option for many full-time jobs which offer benefits like pensions, health insurance, and vacations. You can find these jobs on job sites, with staffing agencies and through networking at professional events. Examine each listing carefully. Find out if the job is salaried or commission-based. Also, discover what equipment you'll need, and if traveling is involved. Customer Service Representatives at Work-at-Home Customer service reps are responsible for interacting with customers via email, phone or live chat. They answer questions, verify orders, and provide assistance for products. remote work from home jobs deal with complaints and concerns, making sure to resolve promptly. They may be required to make decisions based on company policies and procedures. These roles are typically found in call centres however, some employees work from home. Companies like ADT Security, Pearson Education and Williams-Sonoma hire remote customer service representatives to help their customers with technical issues. These are typically entry-level positions that require little to no prior experience. Some jobs pay a base salary of as low as $13 an hour. Other customer service jobs that are based at home require at least a high school diploma or equivalent and offer training from the employer. Kelly Services is a workforce management company that offers direct-hire, temporary and contract staffing. They employ remote customer service agents across a range of industries such as accounting, insurance and administrative support, non-clinical health and supply chain management. There are many remote customer service jobs through online marketplaces for freelancers like Upwork and Fiverr. There are also local and virtual job fairs where you can meet potential employers. These kinds of events can be an excellent way to meet people and get access to customer service jobs that are not advertised. To be a successful customer service agent in customer service, you must to be comfortable in communicating with people from around the globe. You must be able to explain complex topics in a simple way that is understandable by everyone. You should be able to provide solutions that are both effective and affordable while maintaining the integrity of your brand. Other skills that are essential include the ability to stay focused, follow a script and take charge of your daily tasks. You will also need to have a reliable internet connection and a quiet work space to work from. It is also beneficial to tidy up your workspace and organize your supplies on a daily basis. Insurance Customer Service Representatives Insurance companies depend on a variety of customer service experts. They are the primary point of contact with customers and their job is promoting the benefits that set a company apart from its competitors. Certain companies, for example, promise that a person will always be available and others state that all questions regarding policies are resolved quickly. These professionals are usually well-versed in the policies they sell and how their business operates. A customer service representative in the insurance industry needs abilities like active listening, empathetic communications, and the ability to process information quickly and precisely. Some of these workers could be dealing with unhappy customers who are angry or frustrated and it is essential that the representatives can empathize with these people. The representatives must also be able to explain complicated insurance terms in a clear and concise manner to their customers. Many of these professionals work in call centers, however some might be able to interact with customers via live chat, email or other methods. Certain of these employees specialize in a particular type of interaction, while others manage emails, calls, and live chat simultaneously. Customers can contact them for questions about coverage, billing, or claims according to the type and size of their insurance policy. In addition to dealing with customer inquiries, a few employees should be able to reply to frequently asked questions, and provide specific guidelines to handle complaints. These professionals may be required to make changes to a customer's account for example, changing the address or cancelling a policy. They are often required to review customer information in the database of the company in order to address inquiries and complaints. Although the qualifications required to work as a customer service representative for insurance vary, most positions require at minimum an high school diploma. Some employers prefer applicants with a bachelor's degree, however, entry-level workers are able to receive on-the-job training. The work can be stressful as the representatives are responsible for responding to customer complaints and resolving their problems. Data Entry Specialists As a business grows it becomes more difficult to keep the information generated. A remote data entry specialist can be of great help. They take the data taken from surveys, online forms and sales transactions, and then organize it in databases for easy access by other team members. They also digitize documents and transcribing audio. Other tasks could include checking and updating the information that is stored in these databases. To be considered for this job, a person will need to possess basic computer skills and an excellent typing speed. Many employers will provide a list of required software or equipment that is necessary to perform this job. There are freelance sites that offer this type of work to anyone with a computer and an internet access. These sites let you to pick the projects you wish to work on, and will pay you according to your speed and accuracy. There are other jobs that can be done from home for those who don't have the right equipment, like data entry specialists for call centers. These jobs require workers to talk to customers and collect their information over the telephone. They also need to be able to provide excellent customer service. These jobs are often demanding and can take long hours, however they can also be rewarding. Search for data entry jobs on sites which specialize in this kind of jobs, such as Upwork. Utilizing these sites can assist you in avoiding fraud and locate a legitimate job that is suited to your skills and preferences. The best way to begin is to search for jobs that have keywords such as “data entry” or “virtual assistant.” You can also look at specialized websites, such as Capital Typing and SigTrack, that focus on online data entry and transcription. Both of these sites have a section on their website that lists the current available jobs. Administrative Assistants Administrative assistants (also called secretaries or front-desk employees) are an excellent choice for a career at home. They manage communications and support executives. They are accountable for scheduling meetings, coordinating emails, preparing company reports and entering information. They also manage schedules, make travel arrangements and maintain lists of contacts. The ideal candidate will be a good communicator and able to manage multiple tasks at once and be organized. Most admin assistants work in an office environment however some jobs permit the possibility of telecommuting. You may also be required to travel a few times. A degree in management, business administration or organizational studies could be helpful. It is also important to receive on-the-job training which shows that you're able of managing a variety administrative tasks. You should also develop your computer skills and have a solid understanding of Microsoft Office software. If you do not have a degree from a college, you may want to consider attending a secretarial or typing school, or pursuing courses in accounting and data entry. To be a good admin assistant, you must possess the right mix of skills and traits to keep your boss and coworkers satisfied. You need to be a multitasker who can work in a devoid of supervision and quickly respond to changes in priorities. It's also essential to possess excellent customer service skills as you will be dealing with a large number of incoming calls. In addition to being courteous and polite you must always speak clearly, use the correct grammar and put callers at ease. Administrative professionals work in almost every sector, with the highest concentration in hospitals, schools and government agencies. You may be able get a job in the medical or legal field, but these are typically full-time positions in traditional offices. With the average Americans working into their 60s, a majority would believe that finding a job that offers an enjoyable work-life balance and the potential for upward mobility is critical. With this in mind, it's time to start looking around for options and look at opportunities that allow you to work from your home.